Privacy Policy
Last updated: November 21, 2025
This privacy policy explains how Ferdasco collects, uses, stores and protects your personal information when you use our website. We take your privacy seriously and are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Company information
Ferdasco Stationsstraat 18 7261 AD Ruurlo The Netherlands. Chamber of Commerce (KvK): 65806301 Email: hello@ferdasco.com
Ferdasco is the data controller responsible for your personal information collected through ferdasco.com.
2. Information we collect
We collect different types of information depending on how you interact with our website.
Information you provide directly:
Name and email address when you contact us
Message content when you use our contact form
Any other information you choose to share with us
Information from third parties:
When you purchase products through our reseller partners, they collect and process your order information independently. We do not receive or store your payment details, shipping address or purchase history. Check each reseller's privacy policy for details on their data practices.
3. How we use your information
We use your personal information for the following purposes:
To communicate with you:
Respond to your inquiries and questions
Provide customer support
Send updates about your requests
To operate our business:
Maintain website security
Prevent fraud and abuse
Comply with legal obligations
Enforce our terms of service
For marketing purposes (with your consent):
Send newsletters about new products or collections
Share updates about Ferdasco and our partners
Inform you about special offers or collaborations
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
4. Legal basis for processing
Under GDPR, we process your personal data based on the following legal grounds:
Consent: When you explicitly agree to receive marketing communications or provide information voluntarily
Legitimate interests: To operate our website, analyze usage and improve our services
Legal obligation: To comply with applicable laws and regulations
Contract performance: To respond to your inquiries and provide requested information
All prices are set by our resellers and displayed in their chosen currency. Prices may change without prior notice and are only binding once your order is confirmed by the reseller.
Payment processing is handled entirely by the reseller through their secure checkout system. We do not process payments or store your payment information.
Your order becomes a binding contract with the reseller once they confirm and process your payment.
5. Shipping and delivery
Resellers manage all aspects of shipping and delivery including:
Shipping costs and calculation
Delivery timeframes and methods
Package tracking
Customs duties for international orders
Shipping insurance
Check the reseller's shipping policy before ordering for specific details about your delivery. We recommend reviewing their estimated delivery times and any restrictions that may apply to your location.
Ferdasco is not responsible for shipping delays, lost packages, customs issues or delivery problems. Contact the reseller directly for all shipping inquiries and issues.
6. Returns, exchanges and refunds
Each reseller has their own return and refund policy. These policies govern your rights to return products, request exchanges or obtain refunds.
Before purchasing, review the reseller's return policy carefully. Pay attention to their timeframes, conditions for returns and any restocking fees that may apply.
Ferdasco does not process returns, exchanges or refunds. All return requests must go through the reseller according to their specific procedures.
7. Intellectual property rights
All content on ferdasco.com including designs, artwork, photographs, logos, text and graphics are protected by intellectual property laws.
Original prints and designs created by Ferdasco are our exclusive intellectual property. Some products feature designs owned by our reseller partners, as indicated on the product page.
You may not copy, reproduce, distribute, modify or create derivative works from our content without explicit written permission from Ferdasco. This includes but is not limited to:
Reproducing our designs for commercial use
Using our images on other websites or publications
Creating products based on our artwork
Copying our website design or code
Personal use for reference or inspiration does not grant you any ownership rights.
8. Limitation of liability
Ferdasco functions as a platform connecting customers with quality resellers. We curate and present products but do not manufacture, store or ship them ourselves.
As such, we cannot be held liable for:
Product quality, defects or damages
Misrepresentation of products by resellers
Shipping delays, lost packages or delivery issues
Payment processing errors or fraud
Data breaches at reseller websites
Disputes between you and resellers
Any direct, indirect, incidental or consequential damages arising from your use of our platform or purchase of products
Your relationship regarding product purchases is directly with the reseller. They bear responsibility for product quality, fulfillment and customer service.
In the unlikely event that Ferdasco is found liable for any claim, our maximum liability is limited to the amount you paid for the specific product in question.
9. Website use and restrictions
You may access and use our website for personal, non-commercial purposes. When using our site, you agree not to:
Use the site for any unlawful purpose or activity
Attempt to gain unauthorized access to our systems or user accounts
Introduce viruses, malware or other harmful code
Scrape, copy or mirror our content without permission
Impersonate Ferdasco, our staff or reseller partners
Harass, abuse or harm other users or partners
Interfere with the proper functioning of the website
Use automated systems to access the site without authorization
Violate any applicable laws or regulations
We reserve the right to terminate or restrict your access to our website at any time if you violate these terms or engage in conduct we deem inappropriate or harmful.
10. Third-party links and services
Our website contains links to reseller websites and potentially other third-party services. These links are provided for your convenience to complete purchases or access additional information.
When you click these links, you leave ferdasco.com and enter a third-party website with its own terms, policies and practices. We do not control, endorse or assume responsibility for:
Third-party website content or accuracy
Their privacy practices or data handling
Their business practices or customer service
Their terms of service or policies
Any transactions you complete with them
Review the third party's terms and privacy policy before providing any personal information or making purchases.
11. Privacy and data protection
We value your privacy and handle your personal data responsibly. Our Privacy Policy explains what information we collect, how we use it and your rights regarding your data.
By using our website, you consent to our data practices as described in our Privacy Policy. We recommend reading it to understand how we protect your information.
For specific questions about data handling during purchases, check the reseller's privacy policy as they process your order information independently.
12. User content and feedback
If you submit feedback, suggestions, reviews or other content to us through email or our website, you grant Ferdasco a non-exclusive, royalty-free, perpetual license to use, modify and incorporate that content.
We may use your feedback to improve our platform, products or services without obligation to compensate you or provide attribution.
Do not submit content that:
Violates intellectual property rights
Contains false or misleading information
Includes offensive, defamatory or illegal material
Violates anyone's privacy or personal rights
13. Modifications to terms
We may update these terms periodically to reflect changes in our business practices, legal requirements or platform features. When we make changes, we will update the "Last updated" date at the top of this page.
Significant changes will be communicated through our website or via email if appropriate. Your continued use of our site after changes are posted constitutes acceptance of the modified terms.
We encourage you to review these terms regularly to stay informed about your rights and obligations.
14. Modifications to website and services
Ferdasco reserves the right to modify, suspend or discontinue any aspect of our website or services at any time without prior notice. This includes:
Adding or removing products or reseller partnerships
Changing website features or functionality
Temporarily suspending access for maintenance
Permanently discontinuing services
We are not liable to you or any third party for any modification, suspension or discontinuation of our services.
15. Severability
If any provision of these terms is found to be invalid, illegal or unenforceable by a court, that provision will be limited or eliminated to the minimum extent necessary. The remaining provisions will continue in full force and effect.
16. No waiver
Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Ferdasco.
17. Entire agreement
These terms, along with our Privacy Policy, constitute the entire agreement between you and Ferdasco regarding your use of our website and services. They supersede any prior agreements or understandings.
18. Governing law and jurisdiction
These terms are governed by and construed in accordance with the laws of The Netherlands, without regard to conflict of law principles.
Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts located in The Netherlands.
19. Language
These terms are provided in English. In case of any inconsistency between translations, the English version prevails.
20. Contact information
Questions about these terms? Need clarification on any provision? Contact us:
Email: hello@ferdasco.com
We aim to respond to all inquiries within 2-3 business days.
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